News and Resources

Step by Step Guide to Aged Care

Step 1

Aged Care Assessment

Most older Australians, who are no longer able to support themselves at home, will be eligible for government funding when moving into residential care.

The assessment needs to be organised prior to accessing residential care services. Your doctor or social work team at any hospital, can organise the assessment, or you can call My Aged Care 1800 200 422 and they will arrange the assessment.

Step 2

Work out the costs
  1. Daily care fee
    This fee covers daily living costs, such as meals, cleaning, power & laundry. The current fee is $51.63 per day, and this fee changes on 20 March & 20 September in line with the increase to the aged pension.
  2. Accommodation Cost
    This is for your accommodation in the home. Some residents will pay nothing, and their cost will be paid by the Australian Government, while others will need to pay an amount based on their Asset & Income Assessment, and agreed with the aged care home.

    Manor Court’s maximum accommodation is $400,000.

  3. Means Tested Care Fees
    If your Assets & Income are above a certain level as determined by your assessment, you can be asked to contribute an additional amount to your care, as assessed by Department Human Services. Means tested fees are capped at a maximum of $27,752 annually, and $66,610 over three years.

          An estimate of costs can be obtained by completing the Residential Care Fee Estimator on this link.

Step 3

Have Your Assets Assessed

This process takes time (about 4-weeks), so you should lodge your Asset & Income Assessment as soon as possible. The Form SA-457 can be obtained from the link below to the My Aged Care website.

Residential Aged Care Calculation of your cost of care (SA457)

Step 4

Find an Aged Care Facility

You can find a list of homes in your area on the My Aged Care website. There are a wide range of types of facilities, providing a wide range of services. Different types of facilities are:

  • Not-for profit facilities. These have no shareholders & do not pay tax, so every dollar of income is reinvested into the business.
  • Faith based facilities. Run by religious organisations, where excess profits usually transfer to the organisation.
  • Privately owned. Usually owned by investors, who remove surplus funds from the business.
  • Government owned. Many regional facilities are attached to hospitals, because their size means they would not be viable on their own.
  • For profit or ASX listed. These businesses have to pay company tax, and dividends to shareholders, so there is less funds retained in the business.

The best way to find the right home is to book a tour and view the facility. Word & mouth from families and the residents, is often the best guide.

Step 5

Make an Application to the Home of your Choice.

To make an application to a home, you need to provide the home with:

  • A completed application form (available on the link)
  • A current Aged Care Assessment or referral number
  • Your Asset & Income Assessment

Step 6

Accept the Offer from the Facility, and Enter into an Agreement

The facility will prepare a resident agreement which details the offer made, and the services to be provided.
You will be provided with a listing of items that you will need to organise and bring with you on the agreed date of entry.
More detailed information is included in the Australian Government publication, Steps to Enter & Aged Care Home, which can be accessed using the link below.

Steps to enter an aged care home

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